Privacy Policy
Last updated: January 2024
1. Introduction
dazzleray ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dazzleray.com and use our culinary services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out enquiry or booking forms
- Subscribe to our newsletter
- Contact us via email
- Book our services
This information may include:
- Name
- Email address
- Postal address (for home visit services)
- Dietary requirements and preferences
- Service preferences and booking history
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Process and manage your service bookings
- Respond to your enquiries and requests
- Send you service-related communications
- Improve our website and services
- Analyse website usage patterns
- Comply with legal obligations
4. Legal Basis for Processing
Under UK data protection law, we process your personal data on the following legal bases:
- Contract: Processing necessary to fulfil our contractual obligations to you
- Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services
- Consent: Where you have given us specific consent for marketing communications
- Legal Obligation: Processing necessary to comply with applicable laws
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (payment processors, email services)
- Professional advisors (accountants, legal advisors)
- Regulatory authorities when required by law
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain customer data for 6 years after your last interaction with us.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
9. Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
11. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 47 Clerkenwell Road, London EC1M 5RS, United Kingdom
14. Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with applicable law. The ICO can be contacted at ico.org.uk.